Privacy Policy | Opto HQ

OPTO HQ - Website Privacy Policy

Introduction

At Opto HQ Limited (“OptoHQ,” “we,” “our,” “us”), we understand the importance of protecting and managing the personal data we collect and process. This Privacy Policy is designed to help you understand the types of data we may collect from users (“you”) of our website (the “Site”). It outlines how we may use this data, who we may share it with, and what rights you have regarding the protection of your personal data.

Who We Are

In relation to the processing of your data that you provide to us or we collect from you while visiting or engaging with our website forms we the data controller. Our company is located at 128 City Road, London, UK, EC1V 2NX

Email: info@optohq.com

Tel: +44 (0) 203 929 2067

How to Contact Us

For all data privacy matters, please contact our Data Protection Officer (DPO) at info@optohq.com .

How We Collect Your Data

We collect personal data about you in the following instances:

a) When you voluntarily give it to us: We may collect data when you reach out to us or request data through our online forms. Additionally, we gather data when you share testimonials via our social media profiles. We also collect data, such as your CV and contact details, when you apply for a job and when you engage in a commercial relationship with us.

b) We may collect browsing data automatically when You visit our Site.

Which Data We Collect About You

We may collect the following data from You:

When you contact us to request data or when you are interested in the services we offer, we may collect data contact data such as first name and surname, email address, telephone number(s), and address.

When you contact us interested in working with us, we may collect data such as contact data, employment history, professional qualifications, and any other data provided through the CV.

When you visit our Site, we may collect browsing data or data that is needed to properly display our website content and protect against malicious actions.

We do not intentionally collect data from children. If a parent or legal guardian discovers that a child has provided us with personal data, please reach out to us, and we will make reasonable efforts to delete such personal data.

For Which Purposes We Collect Your Data

We use the data we hold about you for the following purposes and based on these legal grounds:

To respond to your inquiries and requests - This is justified by our legitimate interest in providing you with our services.

To deliver our services and manage our relationship with you - This is based on the performance of a contract with you.

To gather statistical data from website users and analyze trends - This is justified by our legitimate interest in enhancing your experience on our site and improving our services.

To provide you with news and data about our services and products that we believe may interest you - This is justified by our legitimate interest in offering you, our services.

To assess your candidacy when you submit your CV to us - This is based on our legitimate interest to evaluate your experience and skill level

To provide data to government agencies when required by law - This is necessary for us to fulfill our legal obligations.

We may also collect your data to protect against fraud or harm to us or any third party and to ensure the security of our network and services, which is in our legitimate interest.

Who We Share Your Data With

We may share your personal data with third parties under the following circumstances:

With our third-party service providers, suppliers, and partners who assist us in delivering our services, including system hosting, management, support, and data analysis.

With credit or reference agencies and debt collection companies.

With our professional advisors, such as lawyers, consultants, accountants, auditors, and insurers.

With potential acquirers or investors, along with their advisors, during business reconfigurations, reorganizations, or transfers or sales of all or part of our assets or business. This includes activities such as divestitures, acquisitions, or mergers with other businesses.

Competent governmental and public authorities, in each case, to comply with legal or regulatory obligations or requests.

Some of the service providers mentioned above may be located abroad, and, in this case, we adopt additional safeguards to guarantee an adequate level of protection for your personal data.

Transfer of Your Data

We will take all reasonable steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your personal data will occur to an organization or country unless adequate controls are in place to protect your data.

In line with the GDPR, when we transfer your personal data outside of the European Economic Area (EEA), we ensure that it receives a similar level of protection by using specific controls approved by the European Commission. This guarantees that your personal data is afforded the same level of protection as it would have in Europe.

How We Protect Your Data

To ensure the security of your personal data, we communicate our privacy and security guidelines to all our employees and business partners. We strictly follow precautionary measures regarding privacy within the company.

We strive to protect your personal data using physical, technical, and organizational measures designed to reduce the risks of loss, misuse, unauthorized access, disclosure, and improper alteration of this data.

While we make commercially reasonable efforts to secure our systems, please understand that we cannot guarantee that your data will not be accessed, disclosed, altered, or destroyed due to breaches of our physical, technical, or managerial safeguards.

If we become aware of a security breach, we will make an attempt to notify you electronically so that you can take appropriate protective measures. We may also post a notice on our website or communicate through other means.

How Long We Retain Your Data

We have established retention periods for personal data based on the purpose of processing, in accordance with the GDPR and our legal and business requirements. The GDPR mandates that we remove data once it has fulfilled its purpose and is no longer needed. We routinely review the personal data we collect to ensure it is current and not retained longer than necessary or required by regulations.If you wish to have more detailed information about our retention times, please contact us at info@optohq.com .

We use cookies and other similar technologies to collect data on how our website is used. Through this analysis, we are able to improve and optimize our website user experience. For example, we get data on which service pages you go to, what blog texts you might be interested and how you navigate between the pages. In order to develop our website, it is important to know what kind of website content is most efficient and functional; this way, we know what stays, what goes and what needs to be tweaked. The data we collect also helps us personalize services and marketing to you. We can, for example, define our customer personas and share content with you that you really respond to or might prove more useful. You can always disable cookies altogether in the browser settings, or you can delete cookies from the browser and disable all targeted advertising and communication based on your previous visits on our website.

Your Rights

Under the law, you are granted certain fundamental rights when data about you is being processed. We will ensure to reach out without undue delay (no more than 30 days) when you submit a request related to exercising your data subject rights. Although uncommon, when applicable for official or legal reasons, we may be unable to address the specific request you make related to your rights.

Also, if a request is manifestly unfounded or excessive, we may either:

charge a reasonable fee taking into account the administrative costs of providing the data or communication or taking action requested; or

refuse to act on the request.

In this scenario, will we inform you of the reasons we believe your request is the manifestly unfounded or excessive character of the request.

As a data subject, you have the right to:

The right to request confirmation of whether we process Personal Data relating to you, and if so, to request a copy of that Personal Data;

The right to request that we rectify or update your Personal Data that is inaccurate, incomplete, or outdated;
The right to request that we erase your Personal Data in certain circumstances;

The right to request that we restrict the use of your Personal Data in certain circumstances, such as while we consider another request that you have submitted (including a request that we make an update to your Personal Data);

The right to request that we export your Personal Data that we hold to another company, where technically feasible;

Where the processing of your Personal Data is based on your previously given consent, you have the right to withdraw your consent at any time;

If you feel that you have not received a satisfactory response from us, you have the right under applicable laws to consult with the data protection authority in your country and file a complaint.

For your protection, we may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches the email address that we may have on file. In some cases, we may need to collect additional data to verify your identity, such as a government-issued ID. You may personally exercise these rights or appoint a legal representative to make requests on your behalf.

If we no longer need to process your Personal Data to provide our Services or maintain our Sites, we will not collect, retain, or process any additional data to identify you for responding to your request.

If you would like to exercise your rights or have any questions regarding your rights or this privacy statement, please contact us at info@optohq.com.You also have the right to lodge a complaint with a supervisory authority.

You can find a list of Supervisory Authorities here.

Modifications to This Privacy Policy

OptoHQ reserves the right to modify this Privacy Policy at any time by posting updates on this webpage. These changes will take effect upon publication, and the latest version available on our website will apply.

We encourage you to revisit this page regularly to stay informed about any updates. If this Privacy Policy is part of your agreement with us, we will notify you via email or other suitable means in the event of any amendments.